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United States Postal Service

Postal Operations - Official Mail and Distribution

The Postal Operations office provides incoming and outgoing official mail and distribution services to units/organizations. Services provided are sorting mail and distribution, delivering and distributing mail, processing accountable mail, and metering of outgoing official mail.

Contact Information

  • Installation Official Mail Manager/Postal Officer
    Telephone: (502) 624-1349
    DSN: 464-1349
  • Postal Operations
    120 North Knox Street
    Bldg 1359 (left side of U.S. Post Office)
    Fort Knox, Kentucky 40121
  • Mail Center Hours: Monday - Friday 8:00 AM - 4:00 PM
  • Distribution Hours: 11:00 AM - 2:30 PM daily

Requests for Military Mailing Addresses

Responsibility for military personnel records falls within the jurisdiction of the military departments, not the Office of the Secretary of Defense. Therefore, requests for military addresses should be sent to the respective service of the individual whose address is being sought.

There is no comprehensive source for e-mail addresses. Even if there were, military regulations and the Privacy Act of 1974 do not permit the military departments to provide home addresses or telephone numbers of service personnel. Moreover, regulations do not permit random dissemination of listings of names and addresses of service personnel. These regulations have been established to protect individual service men and women from commercial exploitation, and to respect their right of privacy.

The locator service is free to immediate family members and government officials. Other family members, civilian friends, businesses and others must pay $3.50. The check or money order must be made out to the U.S. Treasury - it is not refundable.

For all requests for all locator services, give as much identifying information as possible about the person you wish to locate such as full name, rank, last duty assignment/last known military address, service number, and Social Security number. Because of the large volume of requests that each service locator receives, please allow four weeks processing time for written requests.

U.S. Army

The Army will help you locate individuals on active duty only. Mail your request to:

  • Commander
    U.S. Army Enlisted Records & Evaluation Center
    ATTN: Locator
    8899 East 56th Street
    Fort Benjamin Harrison, Indiana 46249-5301

For more information, visit

Contact Information

Fort Knox Directorate
of Human Resources

Administrative Services Division

120 North Knox Street Side
Bldg 1359
Fort Knox, Kentucky 40121

Telephone: (502) 624-2522
DSN: 464-2522