Casualty Assistance Center


The Casualty Assistance Center (CAC) mission is to provide high quality, quick and responsive, professional service to the next-of-kin and family members of critically injured or deceased active duty Army Soldiers, Retirees and Veterans within our geographical area of responsibility.

Contact Information

Area of Responsibility

The Fort Knox CAC supports:

  • All of Indiana
  • All of Ohio
  • 69 counties in Kentucky, including:
    • Anderson, Bath, Boone, Bourbon, Boyd, Boyle, Bracken, Breathitt, Breckinridge, Bullitt, Campbell, Carroll, Carter, Casey, Clark, Edmonson, Elliott, Estill, Fayette, Fleming, Franklin, Gallatin, Garrard, Grant, Grayson, Green, Greenup, Hancock, Hardin, Harrison, Hart, Henry, Jackson, Jefferson, Jessamine, Johnson, Kenton, LaRue, Lawrence, Lee, Lewis, Lincoln, Madison, Magoffin, Marion, Mason, Meade, Menifee, Mercer, Montgomery, Morgan, Nelson, Nicholas, Oldham, Owen, Owsley, Pendleton, Powell, Robertson, Rockcastle, Rowan, Scott, Shelby, Spencer, Taylor, Trimble, Washington, Wolfe, and Woodford.
  • 68 counties in Michigan, including:
    • Alcona, Allegan, Alpena, Antrim, Arenac, Barry, Bay, Benzie, Berrien, Branch, Calhoun, Cass, Charlevoix, Cheboygan, Clare, Clinton, Crawford, Eaton, Emmet, Genesee, Gladwin, Grand Traverse, Gratiot, Hillsdale, Huron, Ingham, Ionia, Iosco, Isabella, Jackson, Kalamazoo, Kalkaska, Kent, Lake, Lapeer, Leelanau, Lenawee, Livingston, Macomb, Manistee, Mason, Mecosta, Midland, Missaukee, Monroe, Montcalm, Montmorency, Muskegon, Newaygo, Oakland, Oceana, Ogemaw, Osceola, Oscoda, Otsego, Ottawa, Presque Isle, Roscommon, Saginaw, Sanilac, Shiawassee, St. Clair, St. Joseph, Tuscola, Van Buren, Washtenaw, Wayne and Wexford.
  • 47 counties in West Virginia, including:
    • Barbour, Boone, Braxton, Brooke, Cabell, Calhoun, Clay, Doddridge, Fayette, Gilmer, Greenbrier, Hancock, Harrison, Jackson, Kanawha, Lewis, Lincoln, Logan, Marion, Marshall, Mason, McDowell, Mercer, Mingo, Monongalia, Monroe, Nicholas, Ohio, Pleasants, Pocahontas, Preston, Putnam, Raleigh, Randolph, Ritchie, Roane, Summers, Taylor, Tucker, Tyler, Upshur, Wayne, Webster, Wetzel, Wirt, Wood, and Wyoming.

Request for Funeral Honors

All requests for funeral Honors must be received from the funeral director handling the service. To initiate this process, the next-of-kin must give the DD Form 214: Certificate of Release or Discharge from Active Duty or an official honorable discharge certificate of the deceased to the funeral director and request that Honors be rendered. The funeral director will call in the request and forward the documentation by facsimile to the Casualty Assistance Office. All funeral requests should be received 48 hours in advance of the funeral service.

Death of Retired Soldier

The death of a Retired Soldier must be reported through official channels. Normally, this information is obtained from the funeral director when Honors are requested, however, families are encouraged to telephone the Casualty Operations Section to ensure the death is reported and applicable benefits are begun as quickly as possible.

Casualty and Mortuary Affairs Operations Center

Contact Information

Adjutant General
70 Pershing Drive
Building 1378
Fort Knox, Kentucky 40121

Chief, AG
Building 1378
Telephone: (502) 624-4849
DSN: 464-4849

CAC Chief
Building 1378
Telephone: (502) 624-5417
DSN: 464-5417

Building 1378
Telephone: (502) 624-4849
DSN: 464-4849

Military Personnel Division
Building 1384
Telephone: (502) 624-1834
DSN: 464-1834

In/Out Processing
Building 2020
Telephone: (502) 626-0183
DSN: 536-0183

Plans & Operations
Building 2020
Telephone: (502) 626-2675
DSN: 536-2675

SFL for Life Transition Assistance Program (TAP)
Building 1109
Telephone: 502-624-2627
DSN: 464-2627



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Updated 2 May 2019